Unfortunately, at this time we cannot inform you when a particular game becomes available. If the game you are interested in says reserved please check back in a few days. If the indivudual who placed the game on hold has not purchased the game within a few days it will automatically be releases and available for someone else to place a hold on it.

Can you pre-reserve a game before it arrives?

Unfortuately we cannot. Games arrive at different times and there are so many different title that finding the one you are looking for is difficult to match.

Can you inform me when new games arrive?

Perhaps in the future we will work on a emailing list for new game arrivals, but at this time this feature is not available.

Why are the games I bought no longer on hold?

Because you bought them and they are no longer available.

Why are some games I bought still showing up for purchase?

Sometimes we have duplicates of some of the games we sell. Instead of relisting the game we recycle the listing id and list a another of the same game. The game you bought is most likely purchased and shipped, a new one takes its place.

Do you buy games or trade them in?

No. Try taking them into a local video game store.

How do I get a refund?

We give refunds on anything we sell for any reason (NEW games must be still sealed). Simply email us for an address for refund. DO NOT simply send them to the return address. Most likely they will be lost or sent back to you.

I still have a question - how do I contact you?

Click here to contact us by email.